SHIPPING POLICY
CUSTOM WIGS REQUIRE CREATION TIME OF 7-10 DAYS! iF WE ARE EXPERIENCINGA HIGH VOLUME OF ORDERS SHIPMENTS MAY BE DELAYED, BY A FEW DAYS AND An EMAIL WILL BE SENT TO YOU directly. Please allow additional days in transit for delivery and order is shipped.If there will be a significant delay in shipment or ypur order,we wikkcontact you via email. Shipping charges for your order will be calculated and displayed at check out
Return policy.
Return eligibilty & timeframe
You may return most new,unopenend items within 14 days of delivery .To be eligible for a return,Items must be in the same condition you received them, with orginal tags and packaging.
How to initiate a Return
visist our returns portal
2. pack items securely,Attach the label,and ship to: Splat hair
returns department(1051 east trinity lane suite A Nashville tenn 37208
3.Keep your tracking number as proof
4.Once we recieve your package please allow 3-5 busuiness days for inspection and processing.If approved we'll issue a refund to klarna for returned amount.
4.Refund timing
Refunds are processed back to Klarna ,who then credits your orginal payment method.Money is typically refunded 2-5 days after we submit it.
Privacy Policy
last updated january 1,2025
Privacy Policy Effective Date: April 1, 2023
1. Introduction At Splat Hair Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including when making payments through Klarna.
2. Information We Collect We may collect the following types of personal data: - Name, email address, phone number - Shipping and billing addresses - Payment information (processed securely by Klarna) - Purchase history and preferences - IP address, browser type, and usage data through cookies
3. How We Use Your Information We use your data to: - Process and fulfill orders - Communicate with you about your order or account - Personalize your shopping experience - Improve our website and services - Comply with legal obligations
4. Klarna Payments Please note: Klarna is only available for product purchases and cannot be used for hair services. All services must be paid in full using accepted in-store payment methods at the time of your appointment. We use Klarna as a payment provider. When you choose Klarna at checkout, certain information will be transferred to Klarna to process your payment, such as contact and order details. For details, see Klarna's privacy policy: https://www.klarna.com/international/privacy-policy/
5. Sharing of Information We do not sell or rent your personal data. We may share your information with trusted third parties, including: - Payment processors (e.g., Klarna) - Shipping partners - Service providers assisting with website operations - Legal authorities when required by law
6. Cookies & Tracking Technologies We use cookies to improve your experience on our site. You can choose to disable cookies through your browser settings, but it may affect your user experience.
7. Your Rights Depending on your location, you may have the right to access, correct, or delete your data. You can request this by contacting us at Porschejanayvaughn@gmail.com.
8. Data Security We take reasonable steps to protect your information using appropriate technical and organizational measures.
9. Contact Us If you have any questions about this Privacy Policy, please contact us: Email: Porschejanayvaughn@gmail.com Phone: 6155732699 Address: 1051 East Trinity Lane
10. Updates to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date​
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Custom Orders:
custom orders will not exceed 14 days please allow 7-14 business days to customize and ship
Terms and conditions..
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Effective Date: April 1, 2023
Welcome to Splat Hair Studio! These Terms and Conditions ("Terms") govern your use of our
website and services. By accessing or using our website, you agree to be bound by these Terms.
1. Services
Splat Hair Studio provides hair care services, products, and appointment bookings through our
website and in-person.
2. Appointments
To schedule an appointment, you must provide accurate personal and contact information.
No-shows or late cancellations may result in fees or restrictions on future bookings.
3. Payments
Klarna is only available for product purchases and cannot be used for hair services. All services
must be paid in full using accepted in-store payment methods at the time of your appointment.
We accept payments via Klarna and other secure methods. All prices are listed in USD and are
subject to change without notice. Klarna's terms apply when using their payment platform.
4. Refunds & Cancellations
Due to the nature of our services, refunds may not be available after a service has been rendered.
Please contact us promptly for any service concerns. Product returns must be unopened and made
within 7 days of purchase.
5. User Conduct
You agree not to use our site for any unlawful purposes or to solicit others to perform or participate
in any unlawful acts.
6. Intellectual Property
All content on our website, including images, logos, and text, is the property of Splat Hair Studio and
may not be copied or used without permission.
7. Limitation of Liability
Splat Hair Studio is not liable for any damages arising from your use of our services or website,
except as required by law.
8. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon
posting to our website.
9. Contact Us
If you have any questions about these Terms, please contact us:
Email: Porschejanayvaughn@gmail.com
Phone: 6155732699
Address: 1051 East Trinity Lane Nashville Tenn 37208